Job Title: PaperThin Professional Services Consultant	Salary: n/a / Yearly
Location: Quincy, MA	Type: Full-Time
Zip Code: 02169

Description:

Customer success is one of the founding principals at PaperThin. We are looking for a self motivated individual with an eye for detail, a willingness to learn and a desire to use their technical experience to help our growing professional services team.

A PaperThin Professional Services Consultant is ultimately responsible for the success of our Customers (the lifeline of our company and our most valuable asset). Consultants would be involved in the implementation, training and custom application development for PaperThin's flagship product: CommonSpot Content Server.

Specific Responsibilities
o Install CommonSpot in multiple server configurations (which include multi-server environments on Windows, Solaris and Linux)
o Implement CommonSpot on-site (which includes custom code developed "on the fly" to integrate with internal systems and CommonSpot API calls)
o Train technical individuals on the use of the CommonSpot product
o Assist the internal PaperThin Support Desk with potential issues which arise from the support of Customers
o Work closely with customers to understand custom application and CommonSpot implementation needs
o Plan out and execute projects centered around the implementation of CommonSpot
o Work closely with Account Manager to ensure ultimate customer success

Required Skills
o 2+ Years experience in ColdFusion Application development
o Strong knowledge of HTML, JavaScript and CSS
o Working knowledge of XML, XSL and Web Services
o Strong general programming knowledge
o Highly self motivated
o Personal organizational skills
o Able and willing to travel up to 50% of the time
o Detail oriented problem solving
o Comfortable working with people at all levels
o Thrive in a high paced environment
o Proficient in managing multiple projects at the same time

Beneficial Skills
o Experience with Customer Services
o Professional Travel
o Additional application development experience (Ajax, Java, .NET, PHP)
o Database skills (especially in Oracle)
o CMS software development/support experience

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